Furnace Repair or Replacement

The Furnace Repair and Replacement Component of the Home Energy Assistance Program (HEAP) is available to help eligible low-income home owners repair or replace furnaces, boilers and other direct heating components necessary to keep the home’s primary heating source functional.
Furnace benefits amounts are based on the actual cost incurred to replace or repair the applicants’ furnace, boiler, and/or other essential heating equipment necessary to keep the home’s primary heating source operational.
To receive a benefit, an application must be made in person at the local Department of Social Services and the applicant must receive a determination from the local department of social services that the applicant has met all established eligibility criteria, including established income and resource requirements. Benefits are paid directly to vendors after completion of all work for previously approved applications only.
Applications for furnace repairs or replacements are available at your local Department of Social Services office.

2010-2011 HEAP Benefit Gross Monthly Income Guidelines

Your total gross monthly income for your household size must be at or below the following guidelines:
Effective 10/01/10-9/30/11

Household Size
Maximum Gross Monthly Income
Each additional
Add $468

Questions regarding the HEAP program should be directed to your local Department of Social Services Office or the NYS HEAP Hotline at 1-800-342-3009.