Resident Services

TRIP is committed to providing the best apartments at the most affordable cost. We employ full-time permanent maintenance staff, as well as seasonal staff for lawns. Our on-call service is available after-hours to take your call and dispatch one of our maintenance staff 24 hours a day, 7 days a week.

Additionally, we do larger improvement projects each year. If you would like to see what TRIP plans for the next fiscal year, just ask to see a copy of the Capital Plans the next time you are in the office. TRIP manages all apartments and concerns in accordance with Federal Fair Housing Law. A comprehensive policies and procedures manual can be reviewed at the TRIP rental offices at any time.

Downloadable Resources:

RENT COLLECTION POLICIES
• MOVING OUT CHECK LIST
• UNIT TRANSFER REQUEST
• TRIP CHARGES LIST

Maintenance Request Form

To request a repair for your unit, please use our Online Maintenance Request Form 

If you have an emergency repair outside of regular office hours, please call the 24-hour hotline: 518-292-0458.