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For Existing Tenants

TRIP is committed to providing the best apartments at the most affordable cost. We employ 5 full-time permanent maintenance staff, and one seasonal person for lawns. Our on-call service is available after-hours to take your call and dispatch one of our maintenance staff 24 hours a day, 7 days a week.

Additionally, we do larger improvement projects each year. If you would like to see what TRIP plans for the next fiscal year, just ask to see a copy of the Capital Plans the next time you are in the office.

TRIP manages all apartments and concerns in accordance with Federal Fair Housing Law. A comprehensive policies and procedures manual can be reviewed at the TRIP rental offices at any time.

Downloadable Resources (All Files in PDF format)

Work Order Request:

To request a Repair for your unit, Please submit an e-mail to rental@triponline.org or call 272-8289 x215 and include the following information:

  • Your Name
  • Address of Apartment Needing Repair
  • Unit #
  • Describe the repair needed
  • Name the room/area where the needed repair is located
  • A daytime phone number to reach you if there is a question
If you have an emergency repair outside office hours- PLEASE call the 24 hour hotline 292-0458.

 

 

Copyright 2007 Troy Rehabilitation & Improvement Program (TRIP) Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed without authorization.

Troy Rehabilitation & Improvement Program (TRIP), Inc.
415 River Street Troy, NY 12180 | Phone: 518 272-8289 | Fax: 518 272-1950 fax
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